Welcome to the Varnavibe Help Center — Let’s clear your doubts!
📖 Frequently Asked Questions
🛍️ Orders & Payments
Q: How can I place an order?
A: Simply browse our collection, add your favorite items to the cart, and proceed to checkout. You can pay via debit/credit card, UPI, net banking, or other secure payment methods.
Q: What payment methods do you accept?
A: We accept major credit/debit cards, UPI, wallets, and net banking.
Q: Can I cancel or change my order after placing it?
A: Orders can only be cancelled before they are shipped. Please contact our support team immediately if you need help.
🚚 Shipping & Delivery
Q: How long does delivery take?
A: Delivery usually takes 7–10 business days depending on your location and product availability. For some imported products, delivery may take 15 to 30 days.
Q: How can I track my order?
A: Once your order is shipped, you’ll receive a tracking link via email.
Q: Do you offer international shipping?
A: Currently, we only ship within India 🙂 Let us know atvarnavibe.team@gmail.comif you’d like us to support international delivery in the future!
🔁 Returns & Exchanges
Q: What is your return policy?
A: We allow returns within 5 days after delivery on select products. Return/Exchange eligibility is clearly mentioned on each product page.
We do not offer returns or refunds on all products, unless received item is damaged/defective/incorrect. Please review our full return policy here.
Q: How do I return a product?
A: Choose "Return" on the product page or contact our support. You’ll receive a prepaid return label via email. Pack the item securely, attach the label, and our courier will pick it up.
Q: Can I exchange an item?
A: Yes! Exchanges are subject to availability. If your desired size or style is out of stock, you can choose store credit or a refund.
🎁 Products & Sizing
Q: How do I choose the right size?
A: Each product page includes a size chart. Please refer to it before placing your order. Still unsure? Drop us a message—we’re happy to help.
Q: Are the colors exactly as shown in the pictures?
A: We try our best to display accurate colors, but there may be slight variations due to lighting or screen settings.
💬 Contact & Support
Q: How can I reach customer support?
A: You can contact us via email at varnavibe.team@gmail.com or DM us on Instagram @varnavibe.
Q: What are your customer support hours?
A: We’re available Monday to Saturday, 10 AM – 6 PM (IST).